Refund Policy

The short version. You can cancel at any time and you will not be charged again. We do not give money back for a period you have already paid for, but you keep full access until it runs out. Where the law where you live requires a refund, you get one. This policy sits alongside our Terms of Service.

1. Who you are buying from

Lemon Squeezy is the seller of record for every Intent Amplifier subscription. When you pay, you are contracting with Lemon Squeezy, and they handle the payment, the sales tax, your invoice and any refund on our behalf. Your card statement will show Lemon Squeezy rather than Intent Amplifier, and your receipt comes from them with the link to change your card or cancel. Lemon Squeezy's own buyer terms apply to the transaction alongside this policy.

2. Cancelling

You can cancel a subscription at any time from the Plan tab in your account, or through the link on any Lemon Squeezy receipt. There is no cancellation fee and no notice period.

Cancelling stops the next payment. It does not end what you have already bought: you keep everything your plan includes until the period you have already paid for runs out, and then your account moves to the free plan. Your account is not closed and nothing you have saved is deleted.

3. Refunds

We do not offer refunds for a billing period that has already started, including the month or year you are in when you cancel.

This applies whether or not you used the service in that period. We do not refund unused amplifies, unused months on a yearly plan, or a plan that renewed because it was not cancelled in time.

The free plan exists so you can try the product properly before paying anything. It gives you twenty amplified prompts a month, up to five in any one day, for as long as you like and with no card required. See pricing for what each plan includes.

4. Where the law says otherwise

Some countries give you a refund right that this policy cannot take away, and those rights come first.

If you are in the United Kingdom or the European Union, you have a statutory right to cancel a digital purchase within 14 days. Lemon Squeezy handles those requests directly and will honour them regardless of anything written above. Similar rights exist in some other countries. If you are not sure whether yours is one of them, ask us and we will find out rather than guess.

5. Yearly plans

A yearly plan is paid twelve months in advance at a discount against the monthly price. If you cancel a yearly plan in month five, you keep full access for the remaining seven months and are not charged again at renewal. The unused months are not refunded.

If you are not certain you want a year of it, start monthly. You can move to yearly later from the Plan tab.

6. Billing mistakes, which are not refunds

If something went wrong on our side we fix it, and nothing above stands in the way. That includes being charged twice for the same period, being charged after a cancellation went through, being charged the wrong amount, or paying for a plan whose features never worked for you because of a fault on our side.

Tell us through the contact page with the date and the amount, and we will sort it out with Lemon Squeezy.

7. If we end your access

If we close your account for breaking the acceptable use rules in the Terms of Service, you are not entitled to a refund of the period you are in.

If we withdraw a paid feature, close a plan, or shut the service down while you are paid up, we will either move you to a comparable plan at no extra cost or refund the part of the period you paid for and cannot use. That is the one place we refund without being asked.

8. Price changes

If we change the price of a plan, the new price applies from your next renewal and not the period you are in, and we will tell you before it takes effect. You can cancel before the renewal if you do not want to pay the new price.

9. Free trials and discounts

We do not currently run free trials, because the free plan is not a countdown and does not need a card. If we offer a trial in future, the terms of that offer will be stated at the time and will override this policy where the two disagree.

A discount or promotional price applies for the period stated in the offer. When that period ends, the plan renews at the standard price unless you cancel.

10. Before you contact your bank

If you think a charge is wrong, please contact us first through the contact page. A chargeback raised with your bank takes weeks and usually locks the account while it is open. We can almost always resolve a genuine billing error the same day.

11. Changes to this policy

We may update this policy as the product changes. The version that applies to you is the one published on the day you paid, and we will update the "Last updated" date above when it changes.

12. Contact

Questions about a payment, a cancellation, or this policy: reach us through the contact page. For everything else, see the Terms of Service, the Privacy Policy, and the License Agreement.